A healthcare tech company is warning millions of Americans that their personal data has been stolen by hackers.
Data breach notices from Vermont and California’s state governments say Episource – which provides software and other solutions to healthcare plans and providers – suffered a hack affecting 5.4 million people.
Episource told regulators and its clients that on February 6, 2025, the firm “found unusual activity in our computer systems.” Upon investigation, Episource discovered that bad actors were able to “take copies” of data on their computers.
“We quickly took steps to stop the activity. We began investigating right away and hired a special team to help us. We also called law enforcement.
We turned off our computer systems to help protect our customers and their patients and members. We learned that a criminal was able to see and take copies of some data in our computer systems.”
According to Episource’s statement, the data stolen includes health insurance data like health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers.
It also included health data such as medical record numbers, doctors, diagnoses, test results, images and care. Other personal data was also compromised, including birthdays and Social Security numbers.
The company says it is “not aware” of any misuse of the data so far.
Episource didn’t go into details about how the criminals accessed their computers, but one of its clients, Sharp HealthCare, told its customers that Episource was a victim of “ransomware.”
Following the breach, Episource says it is taking “many steps” to mitigate and help prevent something similar from happening in the future, including “making our computer systems even stronger than before.”
It’s also offering clients two years of free credit monitoring and identity theft protection services.
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