A JPMorgan Chase customer in Oregon says his nest egg vanished in one day after thieves siphoned $30,000 from his account.
Alan Roberts says someone made a flurry of unauthorized transfers from his Chase business account on March 18th, reports the NBC-affiliated KGW News.
According to Alan, his funds were diverted to a number of unknown companies.
The bad actor even moved $8,000 from one of Alan’s Chase accounts to his business account before subsequently transferring again.
Alan says the thieves made sure to keep the transfers below $2,000.
“It is frustrating beyond belief… I’m not going to stand for that. Sorry, but no one’s going to steal $30,000 from me and not account for it.”
On the same day, Alan says he received hundreds of suspicious emails written in languages other than English but says that he never clicked on or responded to any of them.
Alan reached out to Chase in an effort to recoup his lost retirement funds, but his claims were rejected twice.
JPMorgan says it can’t find conclusive evidence that someone hijacked Alan’s accounts. Alan says he’s floored.
“It blows my mind that anybody could look at that and not say, ‘Oh, clearly you were hacked and it was gone.'”
Alan is now seeking the assistance of law enforcement and government agencies to get his retirement funds back.
He says he filed a report with local police and reached out to the FBI. He also took his case to the governor’s office which subsequently filed a complaint on his behalf to the Treasury Department.
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