A Spotsylvania, Virginia, resident says hackers initiated an unauthorized wire transfer to steal nearly $10,000 from his retirement savings held at Wells Fargo.
Jesse Combs, a longtime Wells Fargo customer, says he had never experienced a security issue with his account until May 29th, when he received an email notifying him that a $9,888 wire transfer had been successfully completed, reports ABC 8News.
Combs says he never authorized the transaction.
“I have never even used a wire and don’t have any intentions of using a wire with that account.”
Combs says he called Wells Fargo immediately to report the incident. On the same day, Combs says the bank told him that a second wire transfer attempt had been blocked.
According to Combs, the stolen funds were a portion of his retirement savings that had recently been deposited into the account. His receipt shows the money was sent to a bank in China, and while the second attempt did not go through, a company named Lacerta Cross Border Incorporated was added to his account.
A Wells Fargo spokesperson says the company could not discuss account details but would reach out to Combs directly.
The bank says it contacted the recipient in an attempt to recover the funds but was unsuccessful. Wire transfers are not insured by the Federal Deposit Insurance Corporation (FDIC).
Says Combs,
“I’ve lost a little bit of weight over it. I mean, it’s very, because you just feel helpless… I don’t want it to happen to anybody else, and it’s pretty devastating. It’s not like it was a couple hundred dollars or even $1,000. We’re talking almost $10,000.”
Combs has since changed his email accounts, passwords and bank for safety.
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