Customers at one of America’s biggest banks are reportedly seeing erroneous withdrawals hit their accounts.
Concerns over unexplained withdrawals at Wells Fargo tagged as “debit card pending correction” began circulating on social media a week ago, with thousands of people calling out the bank, reports the CBS-affiliated news station WNCT.
The unexplained charges siphoned as little as a few dollars to hundreds of dollars from accounts, causing some to go into the negative.
A Wells Fargo representative says the bank suffered a technical glitch and the lender will be automatically rolling back the charges and any fees connected to the issue.
“Due to a systems issue that has been resolved, some customers may experience a delay in posted transactions. The majority of customers are not affected by this issue.
Any overdraft fees incurred as a result of this incident will be automatically reversed.”
This is the third time this year that customers at the banking giant have encountered issues with their account balances.
In August, Wells Fargo experienced technical problem that caused some customers’ direct deposits not to show up in their accounts. And a separate group of customers faced similar issues back in March.
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