A man in Atlanta, Georgia says someone stole $2,000 from his Wells Fargo account in an unauthorized withdrawal – and the banking giant refuses to accept responsibility.
Luther Tarwick tells the ABC-affiliated news station WSB-TV that he’s a victim of a bad actor who illegally obtained access to his Wells Fargo account and drained $1,960.
About 24 hours before Tarwick lost his funds, he says he received notifications from the lender that someone was trying to make fraudulent transactions on his account.
“This guy is asking me about all these transactions, and attempt transactions taking place and I’m like… wait.”
According to Tarwick, the money was taken from an ATM and the bank could simply use its surveillance system to verify if it was him.
“Whoever walked up to that ATM, if he’s not 140 pounds and has a small scar right here [below his left eye], that’s not me…
Nobody I know has that amount of money to just hand out. I need all of my money back.”
Tarwick says he has been trying for weeks to recover the lost funds, but Wells Fargo denied his claim and says he would not be reimbursed because his PIN was used to make the withdrawal.
Although Tarwick says his claim has been firmly denied, after WSB-TV sent an email to Wells Fargo, the bank appeared to change its tune and now says it’s investigating the situation.
Tarwick is not the only one living in Metro Atlanta to have an ongoing dispute with Wells Fargo.
In November, WSB-TV reported that the Pischke family lost $14,000 in their Wells Fargo account after someone transferred the money to a Mercedez Benz Financial Services account, indicating that someone bought a flashy car without the family’s authorization.
The Pischkes submitted the necessary paperwork to recoup the funds but Wells Fargo is standing by its decision to deny the claim.
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