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JPMorgan Chase Accused of Leaking Customers’ Personal Information and Social Security Numbers in Secret Facebook Transmissions: Class-Action Lawsuit

by Henry Kanapi
June 15, 2024
in Fintech, Regulators

A new proposed class-action lawsuit accuses JPMorgan Chase of illegally sending sensitive personal information on its own customers directly to Facebook.

In a complaint filed in the U.S. District Court for the Southern District of New York, plaintiff Daniel Onn alleges JPMorgan has violated the California Invasion of Privacy Act on a massive scale.

[adinserter block="1"]

According to the lawsuit, JPMorgan installed a Facebook tracking pixel on Chase.com that captured and transmitted social security numbers, names, dates of birth, phone numbers, addresses and confidential financial information from customers who filled out credit card and home loan applications.

“Defendant aided, employed, agreed, and conspired with Facebook to intercept communications sent and received by Plaintiff and Class Members, including communications containing sensitive financial information…

At all relevant times, by its Business Tools, Facebook willfully and without the consent of all parties to the communication, or in any unauthorized manner, read, attempted to read, and/or learned the contents or meaning of electronic communications of Plaintiff and Class Members, on the one hand, and Defendant, on the other, while the electronic communications were in transit or were being sent from or received at any place within California.”

The lawsuit claims Chase.com contains the code for at least ten different Facebook cookies to transfer the information.

On behalf of class members, Onn is asking the court to award statutory damages, punitive damages and prejudgment interest among other requests for relief.

JPMorgan has not yet issued a statement on the allegations.

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