Bank of America customers are reporting massive issues with online and mobile banking.
The site monitoring service Downdetector shows tens of thousands of customers have reported severe service disruptions in the last few hours, with users on the social media platform X stating that their balances have dropped to zero.
Downdetector says it’s also witnessing a smaller, but noticeable spike in people reporting banking issues at JPMorgan Chase and Wells Fargo – with the issues for all three banks beginning at around 12:00pm EST.
Since that time, more than 100 customers at both JPMorgan Chase and Wells Fargo have reported issues logging onto and using the lenders’ banking apps and websites.
Bank of America has issued a statement confirming the disruptions its customers are facing, although the lender has not explained what triggered the widespread outage.
“Some clients are experiencing an issue accessing their accounts and balance information today.
These issues are being addressed and have largely been resolved. We apologize for any inconvenience.”
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