A JPMorgan Chase customer says she was shocked to see her account abruptly wiped out and placed nearly $50 billion in the negative.
Gabe Flores went viral after sharing the story of his friend Maddie, who logged into Chase after a “crazy night out” and noticed her $76 savings balance had plunged into extremely deep red territory, reports Market Realist.
In a series of videos, including a few that have since been deleted, Maddie shows her drained account while calling the bank in real time.
Maddie promptly talks to a representative who says she’s never seen or heard of anything like that before.
A Chase spokesperson later said the issue was due to a technical glitch that happened over the course of a weekend to a “limited” number of accounts.
Maddie says she’s relieved to see the sudden financial black hole disappear.
“First of all I want to say thank you. I get $50 billion, which is a little crazy. But we’re here and it’s resolved. So Chase started this thing, where if you have a problem with your account, it could be so many different things. You need to change the type of account you have, whatever.
They started it this weekend which is why you’re seeing other people have the same problem. So if you have this problem, give them a call.”
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