Scammers posing as Wells Fargo’s fraud representatives reportedly stole thousands of dollars from a Texas couple’s bank account.
Joan Leon, of Kingwood, Texas, says she received a call that looked like it was coming from her local Wells Fargo branch, making her trust the caller, reports Fox26 Houston.
Leon says she was told to cut her bank card in half, and that someone with the Wells Fargo fraud department would come by and pick it up. Leon says she did as directed, only to learn later that the scammer used the card at a nearby Kroger to drain the account of $8,000.
Initially, Leon says Wells Fargo refused to reimburse the stolen funds and that the bank even accused her of being complicit in the theft.
However, the bank later reversed its decision and reimbursed the stolen money.
Her husband, Michael Leon, says the bank reversed its decision only after he told them that “if we don’t get our money back, we are going to make it our goal to get our money back.”
He says that’s why they reached out to the media to discuss the situation and filed a report with the Houston Police Department.
Wells Fargo had not responded to the media’s inquiry about the matter at time of writing.
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