Wells Fargo is telling a 21-year-old who lost everything to a scam that he’s on his own, despite speaking with someone who appeared to call from the bank’s phone number.
Kaleb Richardson says he received a phone call from someone with a Wells Fargo number who told him that an unauthorized transaction had taken place on his account, FOX26 reports.
“I had gotten a call from a Wells Fargo number, and they told me there was a purchase in California for $899… Asked if I authorized this transaction, I said no.”
Kaleb’s dad, Fred, explains that in order to secure his account, the bank needed to “do some things.”
Kaleb says he was instructed to send all his money, $4,400, to his Apple Wallet.
The caller supposedly created a “virtual card” for Kaleb, but in reality, his money was stolen, leaving him with nothing.
Says Fred,
“I feel sorry for my son… He’s a great kid, a strong-minded individual, a God fearing child, and a great student.”
Wells Fargo will not reimburse the college student, who is now working two jobs to make up for the losses. In a statement, the trillion-dollar bank said it “empathized” with Kaleb and others who fell victim to similar scams.
“We deeply empathize with those affected by financial scams. Preventing scams is a priority for us. We have taken considerable action to combat criminals, including ongoing education efforts to raise awareness of common scams – as an informed consumer is the strongest defense.”
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