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JPMorgan Chase Issues Warning To Customers, Says Scammers Draining Accounts Through Zelle, Social Media, Fake Websites and More

by Rhodilee Jean Dolor
October 9, 2025
in Scams, Hacks & Breaches

America’s biggest bank just issued an alert to customers, warning scammers are getting more resourceful and convincing every day.

JPMorgan Chase says bad actors are targeting the peer-to-peer payments platform Zelle with fake online deals that vanish after you pay.

[adinserter block="1"]

In one rampant scam, fraudsters post irresistible ads for discounted sneakers or gadgets on social media, linking to bogus sites mimicking trusted retailers.

Victims enter payment details using Zelle for quick checkout, only to receive no goods, no confirmation and no recourse, since banks treat it as an authorized transfer.

Chase notes that Zelle lacks the fraud protections of credit or debit cards, making recovery nearly impossible.

These tactics extend to tech support hoaxes, where pop-up alerts claim devices are infected, urging a call that grants scammers remote access to steal banking credentials.

Impersonators spoof Chase’s caller ID, demanding wire transfers to “fix” fake fraud.

Other scams include fake charity websites exploiting disasters to trick donations via Zelle, and “accidental” overpayment schemes where scammers send fake payments and request refunds through Zelle, leaving victims empty-handed.

Fraudsters are also stealing checks from mailboxes and trash cans to create counterfeit checks or sell personal information.

Chase urges vigilance, asking customers to verify deals by typing retailer URLs yourself, ignore unsolicited alerts, contact support directly via your card and hang up on urgent demands.

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