JPMorgan Chase Abruptly Freezes Customer’s Bank Account, Refuses To Release $65,000 for Nine Months: Report

A Chase Bank customer has reportedly been cut off for nine months after trying to cash a $65,000 check issued to him by the US government.

Miami-based business owner Sean May says Chase Bank blocked him from accessing his funds due to suspicion of fraud, reports NBC-affiliate WFLA News.

May says the lender abruptly froze his account despite the fact that the check came directly from the Internal Revenue Service (IRS).

He says he even obtained a letter from the IRS that verified the validity of the check, but Chase stood its ground.

“My understanding is that they have cashed the check. They do have the money. It’s just not accessible to me, and my account has been closed.”

May, who previously ran a software development firm, says the decision to keep his tax refund money out of reach is one of the reasons his business went bankrupt.

WFLA News touched base with the lender to learn more about May’s concerns. Within days after reaching out to the bank, Chase Bank abruptly decided to release May’s money.

“Upon review of this case, we reached out to our customer to apologize for the delay and to let them know we are releasing their funds.”

May says that the bank gave him a call to let him know to expect the check this week.

Chase Bank was acquired by JPMorgan in 2000 and now operates under the JPMorgan Chase brand, managing $3.7 trillion in assets.

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