An Illinois resident has lost $5,000 after a spoof call led her to send money via Zelle under the guise of securing her bank account.
Susie Allgood says she received a call from someone claiming to be from Zelle who works with Huntington Bank.
The caller had her bank’s routing number and said she needed to upgrade her Zelle account to a business account to continue receiving money safely, reports ABC7 Chicago.
Allgood was convinced to Zelle $5,000 to the fraudster’s account.
“He said he was from Zelle and working with Huntington Bank. So, why would I not believe him? He already had my routing number…
I think that each case needs to be looked at individually because, did I send the money? Yes, I did. But I was also instructed by somebody who had the last four of my bank account.”
Huntington Bank says customers are asked to acknowledge that they know who they are sending a transfer Zelle to, and receive multiple warnings about scams in the process.
The victim has reported the incident to authorities and the FBI.
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