In his letter, Terpin offers his ideas on how the FCC can stop hackers. In addition to his losses, Terpin claims that more than 50 people have reached out to him with similar stories.

Writes Terpin,

  1. Mandate that all US mobile carriers cover their PINS and passwords, so that users must punch them in instead of reading them aloud to a retail clerk or call center employee…
  2. Inform all US mobile carrier customers that they can opt-in to carrier high-security plans…
  3. Initiate an immediate, comprehensive study (as was done for robocalls) with recommendations for mandatory reforms by the carriers…

Both Terpin and Pai are speakers at this year’s Mobile World Congress Americas in Los Angeles that’s taking place from October 22-24.

You can check out the full letter below published by CoinDesk.

An Open Letter to Ajit Pai by CoinDesk on Scribd

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