Wells Fargo Refuses to Reimburse Customers After Mysterious Withdrawals Discovered – Here’s Why the Bank Won’t Budge

A North Carolina couple who says a pile of money mysteriously vanished from their account has been denied reimbursement from banking giant Wells Fargo.

Susan Cheek says she and her husband quickly noticed when $1,200 was sent from their Wells Fargo bank account to Western Union in two unauthorized transactions, reports the CBS-affiliated news station WBTV.

They reported the transactions to Wells Fargo and submitted a claim, expecting to get the money back soon.

A few weeks later, they received a response – and found out both banks are now pointing the finger right back at them.

“‘Western Union has sufficient evidence that you were the ones that took out this $600 Western Union money gram.’

And I said, ‘What sufficient evidence?’ ‘Well, we can’t tell you that.’ And I said, ‘We did not do this.'”

The Cheeks are now getting their local Sheriff and news stations involved.

Susan says the couple will be alright and can lean on life savings to make ends meet, but worries not everyone can afford to take such a hit.

“My concern here is what if this happened to a young family and they couldn’t buy groceries for their children because of this $1,200?

Or what if this happened to an elderly lady or elderly couple and they couldn’t get their medicine this month?

I feel blessed that we are able to go and retrieve this money and continue to pay our bills and eat and live comfortably. But what if this happened to people that cannot afford this and their children go hungry? That’s my concern.”

At time of publishing, Wells Fargo has not reviewed the case or released a statement on the findings.

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