Wells Fargo Employee Sells Customers’ Personal Information, Triggering $688,000 in Fraudulent Transactions: US Banking Regulator

A US regulator is banning a former Wells Fargo employee from the banking industry after she allegedly sold private customer information and triggered more than half a million dollars in fraudulent transactions.

New filings from the U.S. Office of the Comptroller of the Currency (OCC) detail a consent order with ex-Wells Fargo employee Bathia Greene, an associate operations processor at the bank’s lockbox facility in Philadelphia, Pennsylvania.

The OCC says Greene misappropriated confidential details of Wells Fargo’s customers and sold the information, leading to a wave of fraudulent transactions.

Wells Fargo lost $688,000 as a result of Greene’s actions, according to the OCC.

Says the regulator,

“At all relevant times, Respondent was an Associate Operations Processor at the Bank’s lockbox facility in Philadelphia, Pennsylvania. During the period from approximately October 2021 to January 2022, Respondent misappropriated confidential information of Bank customers and sold the information to a third party, resulting in fraudulent transactions.

The Bank suffered a loss of approximately $688,000. By reason of the foregoing conduct, Respondent engaged in violations of law or regulation and unsafe or unsound practices.

Respondent’s misconduct resulted in financial gain to Respondent and loss or risk of loss to the Bank and demonstrated personal dishonesty and willful or continuing disregard for the safety and soundness of the Bank.”

According to the settlement, Greene does not appear to be facing criminal prosecution.

The agreement bans Greene from participating in the activities of any insured US banks, credit unions, federal banking agencies, Farm Credit institutions, Federal Home Loan Banks and the Federal Housing Finance Agency.

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