$80,000 Abruptly Drained From JPMorgan Chase Account – Why the Bank Says Reimbursement Is Not Happening

Banking giant JPMorgan Chase is reportedly denying a customer’s massive reimbursement claim.

Single mother Marisel Ballard says she lost $80,000 from her JPMorgan business account after thieves hacked into her social media setup, reports FOX San Antonio.

Ballard, who owns the Trustworthy Cleaning Service in Texas, says she linked her bank account to Facebook to run ads for her cleaning and maid service company.

She says the thieves cracked her Facebook account and gained access to her payment information, making unauthorized withdrawals totaling nearly $80,000 over the course of a few days.

Ballard says neither Facebook nor JPMorgan issued a warning about the suspicious activity on her accounts.

When the money was drained, Ballard thought JPMorgan would cover her losses.

But after months of waiting, Ballard says JPMorgan told her that she’s not getting any of her money back.

“We denied our customer’s claims because she was not able to provide us with any evidence these transactions were unauthorized.” 

Ballard says she feels Chase let her down.

“Yes a lot, thinking you’ve been a loyal client for more than 15 years, like that no, it was not fair.”

While waiting for JPMorgan to issue a final decision on her claim, Ballard says she had to take out a loan to cover her payroll. Trustworthy Cleaning Service has about 30 employees.

FOX asked Facebook for a comment on Ballard’s case, but the social media giant has not yet responded.

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